Do you accept returns?
We do not accept returns or exchanges but please contact us if you have any problems with your order. Any order discrepancies must be reported to us within 7 business days of your delivery date.
Can I exchange my item for a different size?
All sales are FINAL. No exchanges or returns are allowed. Please contact us first if you have questions about the garment.
Can I get on your email list?
Absolutely! We’ll even give you a promo code for 10% off your first purchase when you join. Just scroll down to sign up in the footer below.
What is the processing time for orders?
Processing time is typically 3 to 5 business days. Keep in mind, processing time may vary depending on sales, promotions, and holidays.
What's the status of my order?
Once you’ve received your shipping confirmation email you can click on tracking number and see the status of your delivery. It may take 24 hours for tracking updates to appear. If you have any questions about the status of your order please send us an e-mail at email@example.com
Why hasn't my order arrived / I haven't received my packaged?
We are not liable for any packages lost by USPS or packages that are marked as delivered but not received by the customer.
A claim can be filed for the item(s) if insurance is purchased with an order. This allows replacement eligibility, refunds via USPS and includes tracking with your order. If the claim is not approved by the carrier, product replacement will be determined on a case by case basis. Remember to please confirm your shipping address is correct and reliable, and send us an email at firstname.lastname@example.org with your order number if you need any assistance. *After an order has been marked as delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages.
Furthermore, we are also not responsible for shipments where a customer failed to provide the correct shipping address.
Do you ship internationally?
Unfortunately, no. But we're working on it!
I would love to collaborate with Flour Child Sweet Tees! Who do I contact?
Please send an e-mail to email@example.com with the details!
Have a question thats not listed? We're happy to help!
By Email firstname.lastname@example.org
Business Hours Monday - Friday, 10am - 5pm ET
We will respond within 24-48 hours during business hours.